NetSpeek has announced the first availability of Lena, an AI-powered platform designed to automate and simplify operations across professional audiovisual (Pro AV) and Unified Communications (UC) environments.
Developed to address the growing complexity of multi-vendor collaboration ecosystems, Lena—short for Language Enabled Network Administrator—uses natural-language automation to monitor, troubleshoot, and control devices across global networks.
As a cloud-based SaaS platform, Lena integrates a wide range of AV and UC hardware and software from multiple manufacturers, operating either alongside or independently from existing remote monitoring and management systems. Its AI-driven automation can detect, diagnose, and resolve issues in real time without human intervention.
Lena also features specialized agents focused on specific hardware and service ecosystems, offering deeper contextual insight into connected systems. NetSpeek said the platform maintains strict enterprise-grade privacy and security standards by keeping all data and AI models in-house, reducing third-party risk and ensuring compliance.
Designed for enterprise IT and AV teams, managed service providers, and workplace technology leaders, Lena provides unified visibility, control, and automation across collaboration infrastructures.
NetSpeek said its growing partner ecosystem will support early deployments of Lena, helping organizations streamline operations and scale collaboration management safely and efficiently.
