Korbyt has released findings from its 2026 State of Workplace Communication Survey, highlighting how employees engage with internal communications and what drives trust and attention in workplace messaging.
The survey, conducted in partnership with Reworked, gathered responses from 1,175 full-time U.S. employees at organizations with more than 50 workers. The results suggest employees are more likely to disengage from communication that lacks clarity, relevance or practical value.
While about half of respondents said the amount of communication they receive is “about right,” many still reported tuning out messages due to repetition across channels and unclear messaging.
“…employees aren’t asking for more communication, they’re asking for better communication,” said Travis Kemp, Vice President of Product Management at Korbyt. “Clarity, relevance, and trust now matter more than volume.”
The findings indicate that employees are more likely to trust communication that helps them do their jobs, particularly when it comes from direct managers. Messages perceived as less relevant or overly repetitive were more likely to be ignored.
The survey also pointed to challenges with communication channels, noting that repeated messages across multiple platforms can lead to fatigue and push employees toward unofficial tools.
Korbyt said employees are open to the use of artificial intelligence in workplace communication, but only when it improves clarity and reduces noise rather than adding to it.
The report also found that digital signage is viewed as an effective way to share information without disrupting workflows. According to the survey, 72% of respondents said workplace screens are a useful way to stay informed, particularly for company-wide updates and operational messaging.
Korbyt said the findings reflect a shift toward more intentional communication strategies focused on clarity and usefulness rather than message volume.
You can find the full report here.
