Neat has introduced two new AI-powered capabilities designed to simplify meeting room management and improve hybrid collaboration experiences: Neat Pulse MCP and Intelligent Framing.
The new features, announced at InfoComm 2026, expand the company’s AI-native collaboration platform by adding agent-driven device management and on-device camera framing powered by distributed AI.
Neat Pulse MCP extends the Neat Pulse management platform by allowing administrators to use AI agents to help provision, monitor and manage meeting room devices. According to the company, administrators can ask questions about room status, automate routine health checks and create policies that monitor device fleets and respond to operational issues. The feature is currently available as a locally hosted beta for Neat customers.
“Agentic AI should solve practical problems, providing real answers to the hard, everyday headaches of hybrid work,” says Javed Khan, CEO of Neat. “We’re making fleet management easier and offering far-end participants more engaging meeting experiences.”
Neat also introduced Intelligent Framing, an AI capability that runs on Neat devices to automatically adjust camera views during meetings. The system analyzes activity within the room and dynamically changes framing to keep active participants visible for remote attendees.
The company is adding two new framing modes. Highlights emphasizes three, six or eight active participants while keeping others visible in smaller tiles. Highlights + Room combines highlighted participant views with a full-room view to maintain spatial context during meetings.
Neat said both capabilities are designed to support more engaging hybrid meetings while reducing administrative effort for IT teams managing collaboration spaces.
Neat Pulse MCP is available as a beta, while Intelligent Framing is also in beta and is scheduled for general availability during the second half of 2026. Both technologies are being demonstrated at InfoComm 2026.
